Hello? This is just an online learning system?

Was reading through the discussion folders in my Uni online and came across this WTH message:

Student:
hey,
just a couple of questions:

Firstly: how many sources are required? is it better to have several?

Secondly: What does report format mean? Is there a guide or template? Are dot points allowed for the disadvantages and advantages of marginal lending?

Thanks

One of the In-charge:

We do not have anyone by the name "hey" on staff. I suggest you re-submit your question in the proper way and you will get a response.

_________(name of the in-charge.)

Student:

Hi ____(name of the in-charge.)
Sorry, I Was rushing when i sent the post and thought i had adressed you by name. I Did not mean to offend you.

just a couple of questions:

Firstly: how many sources are required? is it better to have several?

Secondly: What does report format mean? Is there a guide or template? Are dot points allowed for the disadvantages and advantages of marginal lending?

Thanks and sorry again ____(name of the in-charge.)

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I mean wth la. No one has ever reply students in such a way! We don't care whose names we need to correspond to, becos you guys just simply take turns to reply? This is just an assignment discussion folder, not UNIT CHAIR MESSAGE FOLDER. So what if you're one of the in-charge here? This is just a casual learning system where students and lecturers communicate? stop being cocky here!